Outputs and Results

The four main outputs of Chatpal is:

Output 1

An open multilingual digital service to facilitate the repurposing of psychotherapy content.

Output 2

A transnational web-based service and toolkit for assisting authorities in the co-creation of digital health products and in particular health-based chatbots.

Output 3

A user-friendly ChatPal Chatbot for providing e-mental health services.

Output 4

A ChatPal service provisioned by established mental health service providers

ChatPal Main Results

  • The project positively contributes to the programme result, addressing the “Awareness and Attitudes among health professionals towards the use of eHealth technologies”.
  • ChatPal challenges healthcare professionals to use chatbots to augment healthcare provision in rural areas.

ChatPal Other Results

  • Elicitation of digital mental wellbeing needs in NPA areas; 
  • Consensus amongst mental health professionals regarding the use of chatbot services to blend with and deliver beyond traditional services; 
  • Creation of a transnational knowledge base of coping strategies and content for use in eHealth chatbot services; 
  • Multilingual, blended chatbot service for younger and older citizens; 
  • Data analysis of the effectiveness, economics, and user adoption of a blended chatbot service; 
  • ChatPal source code and content released on GitHub with open source licensing;
  • Sustainable, transferable framework for developing healthcare-based, blended chatbot services for the NPA region.